Privacy statement

Effective date of this privacy statement
May 13, 2020

Nedschroef strongly believes in protecting the privacy of the personal data you provide to us. We also believe it is important to inform you about how we will use your personal data. This privacy statement explains how Nedschroef may process your personal data and the rights you have in this respect. Therefore, we encourage you to read this privacy statement carefully.

Scope of this privacy statement

This privacy statement applies to the personal data that is processed by Koninklijke Nedschroef BV or its affiliates or subsidiaries (Nedschroef) when you interact with Nedschroef, such as when you visit our websites, when you use the products or services offered by Nedschroef, when you purchase Nedschroef products or services, when you contact customer support, and when you interact with Nedschroef on behalf of a customer, supplier or business partner, or as a job applicant. Such data are processed under the responsibility of the local Nedschroef entity as well as under the responsibility of Koninklijke Nedschroef Holding BV, with its principal office at Kanaaldijk N.W. 75, 5707 LC Helmond, The Netherlands.

In this privacy statement we explain:

  • Why we ask you to share your personal data;
  • What types of personal data we collect;
  • How we collect your personal data;
  • How long we keep your personal data;
  • Who we share your personal data with;
  • How we protect your personal data;
  • What rights you have as a data subject;
  • How we may change this privacy statement;
  • How you can contact us.

1. Why we ask you to share your personal data

We ask you to share your personal data with us for purposes that include, but are not limited to:

  • Receiving information about Nedschroef products and services;
  • Participating in Nedschroef online communities, including our social media channels/pages and blogs;
  • Storing your preferences for future interactions and communications from Nedschroef;
  • Helping us to develop products and services and create campaigns that are designed around you, optimize customer services and continuously improve our websites;
  • Helping us to improve products and services, and allowing Nedschroef to keep you informed of, or involve you in the testing of, new products and services;
  • Resolving product and services issues;
  • Receiving personalized messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us;
  • Managing customer relationships;
  • Facilitating information access;
  • Enhancing communications;
  • Analyzing and understanding customer interactions;
  • Answering your questions or resolving your product and service requests as well as informing you about the status thereof. 

We will process your personal data based on one or more of the following legal grounds:

  • Performance of a contract;
  • Compliance with a legal obligation;
  • Legitimate interest;
  • Your consent.

We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures, such as seeking your consent, will be implemented if required by law.

2. Types of personal data we may collect

When you interact with us on behalf of a customer, supplier or business partner of Nedschroef, we may collect:

  • Your name;
  • Your email address;
  • Your telephone number;
  • Your business address;
  • Name and address of the company you work for.

In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:

  • Your IP address (anonymized);
  • Your cookie ID;
  • Your web browser;
  • Your location;
  • The web pages you visit on our websites;
  • The advertisements you've viewed or clicked through.

More specifically:

  • Our website uses functions from the web analysis service Google Analytics.
  • We mask the last octet of website visitors’ IP addresses.
  • We do not use other Google services in combination with Google Analytics cookies.

Google Analytics
We have a data processing agreement with Google, and fully comply with the GDPR when using Google Analytics.

Google Analytics uses ‘cookies’. These are text files that are stored on your computer’s hard drive. Cookies are useful because they contain information that allows a website to recognize a user’s device, let you navigate between pages efficiently, remember your preferences, and generally improve the user experience. 

The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool occur on the basis of article 6 (1) (f) GDPR. More information about how Google Analytics handles user data can be found in Google’s privacy policy:

User- and event-level data stored by Google and associated with cookies, user identifiers (e.g. user ID) or advertising IDs (e.g. double-click cookies, android advertising IDs) will be anonymized or deleted after 14 months. Details on this are provided via the following link:

Most web browsers automatically accept cookies. If you prefer, you may change your browser settings to prevent that or to notify you each time a cookie is set. For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them using different type of browsers, visit

Please note however, that by blocking or deleting cookies used on Nedschroef websites you may not be able to take full advantage of the website.

In addition, you can prevent data generated by the cookie and relating to your use of this website (including your IP address) from being sent to Google and processed by Google by downloading and installing the browser plugin available under the following link:

3. How we collect your personal data

You can share your personal data with Nedschroef in several ways, including, but not limited to:

  • Your communications with Nedschroef. These can be product- or service-related and may include the contents of your questions to us, or requests that you addressed to us.
  • Communicating with one of our representatives by email, phone or in writing;
  • Ordering a product or service;
  • Participating in a social media activity related to a Nedschroef promotion, such as clicking “like” or “share” on the platforms in question;
  • Cookies placed on your computer or mobile device when you visit our websites;
  • Provisions of services by Nedschroef;
  • Developing partnerships;
  • Participating in fairs, events or promotions;
  • When accessing Nedschroef facilities or systems.

4. How long we keep your personal data

Nedschroef will take reasonable steps to ensure that we retain your personal data only for so long as necessary to achieve the purposes as set out in this privacy statement or as required under any contract or by applicable law.

5. Sharing your personal data with others

Nedschroef may share your personal data with any Nedschroef group company, for the purposes as described in this privacy statement.

In some cases, we may also share your personal data with third parties, such as:

  • Third parties relevant to the products and services that we provide;
  • Third party suppliers in connection with the processing of your personal data for the purposes described in this privacy statement, such as IT (software) providers, communication service providers or other suppliers to whom we outsource certain services.

We will only transfer your personal data to the above mentioned third parties for the purposes and on the legal grounds as stipulated in this privacy statement.

To the extent that a third party processes your personal data as a data processor of Nedschroef, Nedschroef will conclude a data processing agreement with such party in strict accordance with the requirements as stated in the GDPR.

To be able to provide our products and services, it may be necessary for us to transfer your personal data to a recipient in a country outside of the European Economic Area. In that case, Nedschroef will ensure that the data transfer is compliant with the applicable law.

6. How we protect your personal data

Nedschroef recognizes its responsibility to protect the information you entrust to us. Therefore, we have taken technical and organizational measures to protect your data, in accordance with the General Data Protection Regulation. These measures protect your personal data from unauthorized access, unlawful processing and from loss, destruction, damage, alteration or disclosure.

7. Your rights

At any time, you have the right to request access to the personal data relating to you that is processed by us. If you would like to exercise your rights, such as to access, review, correct, update or erase personal data, please contact us. You will also be provided with an opt-out opportunity in our commercial messages to you, allowing you to withdraw your consent. We encourage you to keep your personal settings and personal data complete and current.

Your rights include:

  • Accessing your personal data , meaning that you can submit a request to obtain access to the personal data concerning yourself;
  • Correcting or rectifying your personal data if it is inaccurate or incomplete;
  • Erasing the personal data that concerns you;
  • Objecting to or restricting the processing of your personal data;
  • Receiving your personal data, meaning that you have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
  • Objecting to profiling;
  • Filing a complaint with a competent supervisory authority;
  • Withdrawing your consent at any time.

If you want to exercise any of the rights listed above then you can contact Nedschroef using the contact details mentioned in this privacy statement. 

8. Changes to this privacy statement

This privacy statement may change from time to time. The most current version of the privacy statement will always appear on our websites. The most recent version shall supersede all other versions of this privacy statement. Nedschroef reserves the right to change or modify this privacy statement at any time and at its sole discretion by posting revisions. Therefore, we encourage you to check back regularly to learn about those changes.

9. How to contact us

If you need further information or have any questions, suggestions or complaints regarding the security and/or processing of your personal data, please contact us in writing via [email protected] or Koninklijke Nedschroef Holding BV, att. Group Compliance Officer, PO Box 548, 5700 AM Helmond, the Netherlands.